Six tips to surviving CRM design hell...
Having spent the past six weeks in CRM design hell, I thought I’d share some tips on surviving the process while it was freshly seared on my memory. Trust me, CRM design work, rather like a prolonged course of dental treatment, isn’t the most fun way to spend your time. For those of you who haven’t been through CRM design before, it’s probably appropriate to first explain what it is: CRM design is where, having selected the CRM technology you wish to implement, you sit with your chosen vendor, and work out how your CRM requirements will be delivered in the new software.
Organizational Integrity and Performance Feedback
I remember being in the audience listening to a speech about leadership by Jack Welch, acknowledged to be one of America’s toughest bosses. There were about 600 of us in the audience....
Read more about Organizational Integrity and Performance Feedback...SaaS in China
Besides my technical role in developing SaaS architecture guidance, I've had the privilege to be deeply involved in molding the SaaS industry in China. Over the course of the last year, I've travelled to different cities in China, working with my...
Read more about SaaS in China...How to Choose Your Carrot - ReachForce Book Club
This week we’re reading and talking about Connect Direct’s whitepaper – How to Choose Your Carrot: Effective Lead Generation Offers for High-Technology...
Read more about How to Choose Your Carrot - ReachForce Book Club...Linking Performance Appraisals to Business Plans
Performance appraisals should never be conducted in isolation of the overall business direction. It is important to link each person's goals and objectives back to the business overall goals and...
Read more about Linking Performance Appraisals to Business Plans...Happy Tweets Ranks the Happy Tweeps
Happy Tweets runs the numbers on your most recent tweets to see how happy you are. Are you ready for this optimistic meme to sweep through the...
Read more about Happy Tweets Ranks the Happy Tweeps...The Cloud Will Grow in 2009 - IDC
What IT sector goes up in an economic down turn? IDC answers the question with this report, Software as a Service Market Will Expand Rather than Contract Despite the Economic Crisis, IDC Finds. Cloud Computing would have grown in a good economic...
Read more about The Cloud Will Grow in 2009 - IDC...