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Search Success with Google AdWords


The Salesforce for Google AdWords hands-on lab was one of the most impacted sessions of Dreamforce 2007. Unlike many of the track sessions which will be posted to YouTube and/or Google Video this week, a hands-on lab doesn't lend itself well to an...
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SugarCRM


SugarCRM is the world's leading provider of commercial open source customer relationship management (CRM) software for companies of all sizes. Sugar easily adapts to any business environment by offering a more flexible, cost-effective alternative...
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Sidebar Summary using Visualforce


About a year ago, I posted about the Sidebar Summary. The Sidebar Summary exists in the Salesforce.com sidebar and displays the counts of some important queries. The counts are also hyperlinks to a view or report representing that query. It’s a...
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Websites - Great Customer Service?


Yesterday a friend of mine directed me to a web site that I was not familiar with, getsatisfaction.com. It’s an interesting idea. The company is offering a Web 2.0 customer service solution for everyone/anyone about any product or service while at...
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Protonotes : A New Tool for Collaborating with You


I get a lot of emails about stickynotes: art projects, new products, interesting tools. There’s a lot going on in the world of “small things that stick to other things.” But one thing is still missing: a simple, flexible tool for doing lightweight...
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Social Media Marketing Takes Three Dimensional Thi


Social media marketing is a good old fashioned off shoot of offline networking. However, we often forget those skills and tricks in our online social media strategies. Your goal should be to create remarkable, extraordinary, and memorable...
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